Boost your brand’s authenticity with User Generated Content!

What is user-generated content and how do I create it?

User-generated content (UGC) refers to any content created by individuals rather than businesses or organisations. This includes reviews, ratings, photos, videos, and comments shared on social media, review sites, and other online platforms.

For businesses in New Zealand, UGC can be a powerful tool to boost sales. Positive reviews and authentic customer content build trust and credibility, often proving more persuasive than traditional marketing messages, and can encourage potential customers to make a purchase.

While there are paid platforms to connect with influencers, managing them can be time-consuming and complex. OMDIGI simplifies the process by handling the creation and curation of UGC for you, providing high-quality content without the hassle.

Influencers and You: An Introduction to Influencer Marketing

An influencer is someone who can shape the opinions, decisions, or actions of others through their online presence, usually on social media platforms. Influencers often have sizable followings on sites like Instagram, YouTube, TikTok, or Twitter, and they use their reach to promote products, services, or ideas to their audience.

Many influencers focus on a specific niche—such as fashion, beauty, travel, or fitness—and collaborate with brands to create sponsored content that aligns with both the influencer’s and the brand’s identity.

Influencer marketing is the practice of partnering with these individuals to promote products or services to their audience. Brands typically work with influencers whose values and followers align with their target market, helping to increase credibility, reach, and engagement.

Benefits of UGC for your business

User-generated content (UGC) is a powerful way to show your products in real-world settings, just as your customers would use them. Highlighting products in authentic contexts gives potential buyers a clear idea of how they can be used, building trust and credibility. This approach promotes your products naturally, without coming across as overly sales-focused.

One of the main benefits of user-generated content (UGC) is its authenticity and credibility. When potential customers see real people sharing positive experiences with your brand, they’re more likely to trust and engage with your business. Research shows that consumers are 2.4 times more likely to consider UGC as authentic compared to content created by brands, highlighting its effectiveness when used strategically.

On social media, where ads and promotions are everywhere, using UGC helps your content blend naturally into users’ feeds. Unlike traditional sales ads, which can feel intrusive and get quickly scrolled past, authentic photos and videos from real customers capture attention without looking like overt advertising. The key is to communicate your offer in a way that feels genuine, keeping your audience engaged while avoiding the “salesy” vibe.

User-generated content (UGC) is a powerful tool for increasing conversions. Conversions are actions taken by website visitors, such as making a purchase or signing up for a newsletter. Featuring UGC on your website helps build trust and credibility with potential customers, making them more likely to take these desired actions.

Additionally, sharing UGC across social media and other online platforms can drive more traffic to your website, further boosting the chances of conversions while reinforcing your brand’s authenticity and reliability.

Let's get creative!

Ready to harness the power of UGC for your New Zealand-based brand? We specialise in bringing your ideas to life while keeping your brand’s look and feel consistent. Our team works closely with you at every stage to ensure your goals are met. Get in touch today and let us turn your creative challenges into smooth, stress-free solutions.

Frequently Asked Questions about User Generated Content

How can a UGC agency help my brand in New Zealand?

While UGC offers many advantages, managing it can be time-consuming. Partnering with a UGC agency removes the hassle by handling influencer outreach and collecting user-generated content on your behalf, saving you time and effort.

There are several ways to make the most of UGC, such as:

  • Creating a branded hashtag to encourage sharing

  • Hosting contests or giveaways to generate content

  • Showcasing customer reviews and testimonials

If you’d like help developing a strong UGC strategy, get in touch with us!

User-generated content (UGC) is highly effective for building a positive brand reputation and driving sales. According to Hootsuite, 86% of customers are more likely to trust a brand that shares UGC. Additionally, research from Salsify shows that around 40% of consumers consider UGC “extremely” or “very” important when deciding to make a purchase.

Organic UGC appears naturally and can take many forms, such as reviews, testimonials, photos, videos, blog posts, or even positive mentions of your brand on social media. Paid UGC, on the other hand, is content created by UGC creators and typically includes videos, images, and reviews produced specifically for promotional purposes.

There are many ways to motivate your customers to share UGC. One effective approach is to offer rewards or discounts to those who post photos or videos on social media. You can also run social media contests where participants can win prizes for sharing content, or provide free branded merchandise as a reward for customers who create and share UGC.