Case Study
Australian Linen Supply
ECOMMERCE & LEAD GEN STRATEGY
Australian Linen Supply is one of Australia’s leading importers and distributors of linen products designed for commercial laundry use, the hospitality sector and healthcare industries. If you have stayed at a hotel or dined at a restaurant you have more than likely seen there Linen products in a commercial setting.
ALS historically has promoted itself & products via face to face sales personnel, printed catalogues, 2-3 tradeshows per year and a website which was replaced late 2018. They were looking to change how they engage clients during the pandemic as face to face sales were no longer a viable option.
The Challenge
Australian Linen Supply came to us in 2020 looking for a partner who could increase online sales while also re-engaging existing clientele digitally. They were looking for an agile team that could hit the ground running and get a thorough understanding of there business quickly.
The Strategy
OMDIGI Group started by reviewing all of the tracking across existing channels. This involved the tracking tags, Goals and triggers. We also looked at technical SEO including site speed, structure etc. Once we ensured all of the tracking was working correctly we built out a a digital approach that used multiple channels to capture audiences this included Social Media, SEO, Google Ads and Amazon.
Results
The team were able to deliver results that have been continually increased Mom and YoY.
“OMDIGI has been looking after our digital channels for the past 1.5 years, and we couldn’t be happier with the service provided. The team is easy to work with and always quick to respond to any request. With their help, our website sales results have improved exponentially. The quality of the leads we received in the past year has also improved. OMDIGI’s expertise has been invaluable to us!”
Helen Hurst, National Sales & Marketing Manager – Australian Linen Supply
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