Looking for a website redesign?

What makes an agency great at helping you redesign your website?

When redesigning your website, it can be difficult to decide how to go about it. Do you redesign it yourself? Use a design agency? If so, how do you choose the right one? Here are six factors you should consider when selecting an agency to redesign your website.

Relevant experience

How much experience do the agency’s designers have? Are they experienced in building websites for those in your industry? How much experience do they have building websites similar to yours?


This should be the first thing you consider, as it is pointless looking into an agency you will be unable to afford. Look at the money you have budgeted towards your website and determine whether or not an agency is right for you. If not, you may want to have a go at redesigning your website yourself.

They’re easy to talk to

It is important that you are able to build a trusting, professional relationship with your chosen agency. Are you able to ask questions, give feedback, ask for information and request updates on progress? A good agency will have your best interests at heart and should ask you extensive questions about what you want in a website.

They have positive reviews

Hearing from past customers can support you in your decision making process, so it is important to check out what others are saying online. Just because an agency has a well-designed website and an impressive portfolio, doesn’t mean they will be helpful, respectful and easy to work with. Though agencies often have testimonials on their website, it is a good idea to check review websites, where the agency can’t pick and choose which reviews are displayed.

They offer ongoing support

It is important to consider whether or not an agency offers continued services to assist you in keeping your website functioning as best it can. Many agencies or independent web designers simply design your website and leave you to do any further maintenance. If this is something you are happy with, go ahead. Otherwise, you may want to search for an agency that offers a maintenance plan.

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